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What is mSuite? CommonTime mSuite provides the complete mobile working solution for your organization; whether you simply need to provide your workers with access to PIM and email on the move, or you want to develop an array of mobile Line of Business applications that integrate with your existing business systems. With the flexibility mSuite provides you can rest assured that, as your requirements change, your mobile working solution can adapt with them, ensuring you always get the most out of your investment. The level of control that mSuite offers allows your remote workers to become a more streamlined, productive workforce, while the security measures mSuite employs give you the peace of mind that all your data is safe and secure. Version 5 is the latest enhancement to CommonTime's premier mobility solution. It introduces many new features and benefits. Why choose CommonTime? Complete Mobile Computing for 15 Years With over 15 years of mobility experience, CommonTime continues to deliver market leading mobile and wireless solutions for organizations worldwide. Our customers benefit from a more streamlined business and continue to enjoy an enhanced competitive advantage. They reap the rewards from more efficient business processes rather than worrying about the technology to run them. Our customers range from local businesses to large multinationals, so you can rest assured that CommonTime can provide you with a solution fit for your business requirements. CommonTime are trusted by some of the world’s leading organizations including: McDonalds, ExxonMobil, Chrysler, Rolex, Ernst & Young, Coca Cola Bottling, Caterpillar and many Fortune 1000 / FTSE 500 organizations. Working with CommonTime With our wealth of experience and a wide reaching customer network worldwide, CommonTime truly understands the needs of mobile working. From initial discussion of the best solution for your organization to implementation we provide you with the guidance you need every step of the way. Unrivalled Support At CommonTime we develop our solutions with the end user in mind and extensively test to ensure our solutions meet your needs and will not let you down. However, we also understand that there may be situations that require assistance. A full online knowledgebase of technical documentation, FAQ’s and release notes are available and, if you still have questions, our highly experienced support team is always here to help. |
Getting started – new customers
| • | Study the Installation, Introduction and Quick Start Tutorials sections to familiarize yourself with the basics of the program. |
| • | Check out all the links in the Help tab – plenty of help is available! |
Getting started – customers running mSuite Version 4.x
| • | mSuite 5 will not upgrade an existing version 4.x system. If you have version 4.x installed and want to move immediately to version 5, you must uninstall version 4.x and make a clean installation of version 5. |
| • | If you have a large 4.x system, run a version 5 system in parallel while you migrate users from your version 4.x system to the new system and then retire the 4.x system. |
| • | If you need to support devices that are supported by version 4.x and are no longer supported by version 5 such as PalmOS devices or Windows Mobile 2003 devices, you will need to run a 4.x installation in parallel with version 5. |
| • | See the Upgrade FAQ for a quick summary of the major changes and where to find the functions you are looking for. |
| • | Even if you are an experienced mSuite user, please quickly run through the Installation, Introduction and Quick Start Tutorials sections to get up to speed with what has changed in the latest version of the product. |
Page url: http://msuitehelp.commontime.com/index.html?ct_welcome.htm